After you have filled in one of our enquiry forms and sent us your drive typically the following process will be followed
Your damaged media will be connected to our industry leading diagnostics equipment to show its true condition and what appears to be preventing the data from being accessed.
Now we know the current condition of the damaged drive we will know what the possibilities are moving forward
We carry out the data recovery process and return your lost data within the time frame we estimate based on the diagnostics results