It is important to follow the steps below in order to get your equipment to us and your data recovered in an efficient way. Please do not send us your equipment without filling in our enquiry form or contacting us first.
Contact us by phone or email if you are unsure of anything.
Package your faulty equipment in adequate packaging, at the very least wrap hard drives in at least 5-6 wraps of bubble wrap and place in a sturdy box.
Clearly display the reference number we allocate you on the exterior of the packaging so we can direct the package efficiently when it arrives at our workshop.
Send your drive to us at:
Essential Data Recovery
5 High Street
Always bubble wrap your equipment in a box.
Never package your equipment in a jiffy bag.
Essential Data Recovery is a professional data recovery company providing data recovery services in a dedicated workshop based in Derbyshire. We are a Great British company providing a complete data recovery solution using world leading recovery equipment.
We accept data recovery jobs sent to us by post and dropped off in person.
First 8TB drives in for recovery!
We have had our first few 8TB hard drives in for recovery over the last few weeks!
New update to our main recovery equipment!
This week saw a major update to our main imaging equipment dealing with SATA and USB drives.