It is important to follow the steps below in order to get your equipment to us and your data recovered in an efficient way. Please do not send us your equipment without filling in our enquiry form or contacting us first.
Contact us by phone or email if you are unsure of anything.
Package your faulty equipment in adequate packaging, at the very least wrap hard drives in at least 5-6 wraps of bubble wrap and place in a sturdy box.
Clearly display the reference number we allocate you on the exterior of the packaging so we can direct the package efficiently when it arrives at our workshop.
Use a tracked and signed for postal service that will only deliver your parcel to us and not any "safe locations", "neighbours" or any other address.
Send your drive to us at:
Essential Data Recovery
5 High Street
Woodville
Swadlincote
Derbyshire
DE11 7EH
Always bubble wrap your equipment in a box.
Never package your equipment in a jiffy bag.
About Us
Essential Data Recovery is a professional data recovery company providing data recovery services in a dedicated workshop based in Derbyshire. We are a Great British company providing a complete data recovery solution using world leading recovery equipment.
We accept data recovery jobs sent to us by post and dropped off in person.
Current Recovery Times
Express Service
Diagnostics Started Within - 30 Minutes
Average Data Recovery Time - 36 Hours
Standard Service
Average Diagnostics Time - 24 Hours
Average Data Recovery Time - 10 Days
